Opportunities in the insurance profession for apprentices

What are my career opportunities



Good with people? You could use your great interpersonal skills to handle insurance claims. It’s all about working closely with individuals or large companies to get their claim processed quickly and get them back on track when the worst happens.

Different roles

  • Trainee Claims Handler
  • Claims Handler
  • Team Leader
  • Claims Manager
  • Claims Director

Qualifications required

Many apprentices move into claims work after initial training. Progression into the role of claims manager normally takes place after extensive general claims experience (more than five years).

Skills and qualities required

Interpersonal skills are key in this area of work. During training you're likely to become involved in investigating scenes of accidents and taking statements from other professionals, such as the police and medical and technical staff, so negotiating and empathy are also important.